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Precautions for Our Guests Within the Scope of COVID-19 Corona

Last Updated on October 3, 2025 by

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Precautions for Our Guests Within the Scope of COVID-19 Corona 2

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Our Unwavering Commitment to Patient Safety and Care

At Liv Hospital Ulus, our foremost priority has always been and will always be the health and safety of our patients, their families, and our staff. This foundational commitment was demonstrated with utmost clarity during the global COVID-19 pandemic. In line with the guidance of the Ministry of Health, we implemented a comprehensive and multi-layered set of protocols designed to provide the safest possible environment for care. The lessons learned and the systems we perfected during that time continue to inform our rigorous Infection Control and Patient Safety standards today.


A Multi-Layered Approach to a Safe Environment

Our strategy was built on proactive measures to protect everyone who entered our doors. This included a robust system of screening, dedicated care pathways, and uncompromising hygiene standards.

  • Rigorous Entry Screening: We established meticulous triage processes at all hospital entrances. Every guest and partner was screened for travel history and symptoms, including fever checks, ensuring that potential risks were identified before entry.
  • Dedicated and Segregated Care Zones: To protect our most vulnerable patients and prevent cross-contamination, we created separate and isolated clinical areas. Patients with fever were examined in a specially prepared department outside the main hospital building. We established two distinct outpatient clinics for our pediatric patients”one for routine check-ups and another for children with fever. Similarly, our oncology patients received their treatments in dedicated, protected clinics to ensure their safety.
  • Uncompromising Disinfection and Hygiene: All areas within our hospital, from general waiting rooms and elevators to patient rooms and high-touch surfaces like door handles, were disinfected around the clock with specialized solutions. Our sanitation teams received continuous training to uphold these exceptional standards.

Ensuring Uninterrupted Access to Care

We understood that even during a health crisis, ongoing medical needs do not stop. To ensure our patients’ treatment journeys were not interrupted, we rapidly expanded our remote and at-home services.

  • Online Consultations: We successfully implemented a robust telemedicine platform, allowing patients across all our branches to connect with their physicians for online consultations from the safety of their homes.
  • Comprehensive Home Care Services: Our Home Care division was fully equipped to provide a wide range of medical services directly to our patients. This included interventional nursing services like blood collection and injections, wound care, post-natal baby care, one-on-one nursing and attendant services, at-home physical therapy, and even radiological imaging such as ECGs and lung graphs at home.

The disciplined and thorough approach we adopted has become a permanent part of our culture of safety. We wish you and your loved ones healthy days ahead

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